Terms & Conditions + Store Policy

Effective Date: October 2025
Last Updated: October 18/2025

 

 

Our Mission

At Rooted in the Storm, we believe in creating resources that help you grow deeper in faith,

peace, and resilience. Every eBook and digital download is designed to uplift, encourage,

and keep you grounded in God’s promises.

 

Digital Products

All of our products are digital downloads — including eBooks, devotionals, guides, and printables.
Once your payment is successfully processed, you will receive a secure download link by email.

 

Payment Policy

Payments are securely processed through [PayPal / Stripe / credit card processor of your choice].
By completing your purchase, you confirm that:

 

You are authorized to use the selected payment method.

The information you provide is accurate and complete.

All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.
Any applicable taxes will be calculated and displayed at checkout.

 

No Refunds or Exchanges

Because our products are digital and instantly accessible, all sales are final.
Once your eBook or digital file is delivered, we cannot offer refunds, returns, or exchanges for any reason.

We encourage you to review each product description carefully before purchasing.
If you encounter any technical issues with your download, please reach out to our support

team at rootedinthestorm@gmail.com — we’ll gladly help ensure you receive your file successfully.

 

Personal Use License

When you purchase a digital product from Rooted in the Storm, you receive a personal,

non-transferable license for your own use. You may not:

 

Share, resell, reproduce, or distribute the files in any form.

Upload our eBooks or materials to file-sharing sites, social media, or cloud drives for public access.

Modify, alter, or claim the content as your own work.

All materials remain the intellectual property of Rooted in the Storm.

 

Copyright & Intellectual Property

Any unauthorized use or duplication of our work without written consent is prohibited.

 

Product Delivery

After your payment is confirmed, you will receive your digital files via email within minutes.
If you don’t see your email, please check your spam or junk folder.

Still can’t find it? Contact us at rootedinthestorm@gmail.com, and we’ll help resolve the issue

promptly.

 

Technical Support

We’re here to help you access your materials smoothly!
However, please note that we are not responsible for:

 

Device compatibility issues,

Internet connection errors, or

User-side download problems.

We’ll always do our best to assist you with re-accessing your files or troubleshooting basic issues.

 

Privacy Policy

 

What We Collect

We collect only the information necessary to process your order and provide a smooth experience:

 

Name and email address

Payment details (processed securely through our payment partners)

 

How We Use It

Your information is used solely to:

Deliver purchased digital products

Provide customer support

Share updates or new faith-based content (only if you opt in)

 

Protecting Your Data

Your privacy matters to us. All transactions are processed securely, and your information is never sold or

shared with third parties. If you wish to update or delete your data, please contact

rootedinthestorm@gmail.com.

 

Limitation of Liability

Rooted in the Storm is not responsible for any loss, injury, or damages arising from the use or

misuse of our digital products. All resources are designed for spiritual encouragement and personal growth,

not as substitutes for professional advice or counseling.

 

Policy Updates

We may update or revise these Terms and Policies periodically to reflect improvements or legal changes.
All updates take effect immediately once posted on this page.

 

Contact Us

If you have any questions, concerns, or technical issues, we’re here for you.

Email: rootedinthestorm@gmail.com
Rooted in Faith. Strengthened in Grace. Standing firm through every storm.